Thank you for shopping at weedubest.com! We offer a full refund and/or exchange within the first 30 days of your purchase. If 30 days have passed since your purchase, you will not be offered a refund and/or exchange of any kind. Your item must be unused and in the same condition that you received it in to receive a refund or exchange. Please contact us at hello@adsomo.co to arrange for a return merchandise authorization form to be included with your returned items.